A FEW OF OUR CUSTOMERS
Transforming Hotel Operations with AI
Running hotel operations is complex. Scattered communication, constant changes, and overwhelming information make it difficult to stay on top. Lucy brings together a team of AI agents that organize guest communication, prioritize data from systems, reports, and staff—making information actionable. Our clients are already seeing more sales and productivity gains of over 10%, and this is just the beginning.
What we offer
AI-powered Guest Concierge
Lucy Concierge is your AI-powered guest experience agent, designed to effortlessly enhance service and drive revenue. Through personalized offers and well-timed interactions across the entire guest journey—before, during, and after the stay—Lucy boosts upselling and ensures exceptional guest satisfaction.
Operations Co-Ordinator
Lucy Operations Coordinator is your AI-powered agent for streamlining tasks and boosting productivity. It automates work orders, smartly prioritizes tasks in real-time, and integrates with shift reports for smooth handovers. Centralized communication ensures better coordination and nothing gets missed.
HR assistant
Lucy HR Assistant is your AI-powered agent for building an engaged and efficient team. It automates role-specific onboarding, streamlines training with reminders and follow-ups, and provides insights from employee surveys. All HR processes are centralized to reduce admin and strengthen team engagement.
Management Analyst
Lucy Management Analyst is your AI-powered agent for smarter decision-making. It delivers in-depth analysis of reviews and feedback, aggregates data from all agents and systems, and identifies trends and anomalies—providing clear insights and actionable reports for management meetings.
Communications platform
Lucy Communications Platform centralizes all hotel communication in one secure, easy-to-use system. It offers seamless integration, a familiar user experience, and customizable access and roles—designed specifically for hotels.
